Job Description
Join Cincinnati Health Partners as a Senior Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a meticulous professional to optimize complex scheduling workflows across multiple departments. This high-impact role offers exceptional compensation, comprehensive benefits, and career growth opportunities in one of Ohio's leading healthcare networks.
As a key member of our administrative team, you'll leverage cutting-edge scheduling technology to ensure seamless patient experiences while maximizing provider efficiency. Your expertise will directly impact patient satisfaction scores and operational excellence.
Responsibilities
- Coordinate complex multi-departmental schedules including surgery, radiology, and specialist appointments
- Optimize provider utilization rates while maintaining patient-centered scheduling protocols
- Implement and maintain advanced scheduling systems with real-time adjustments
- Resolve scheduling conflicts through proactive communication with clinical staff
- Analyze scheduling metrics to identify optimization opportunities
- Train staff on scheduling protocols and system usage
- Maintain HIPAA-compliant patient scheduling data
Qualifications
- 5+ years of healthcare scheduling coordination experience
- Expertise in Epic or advanced EHR scheduling modules
- Certified Medical Scheduler (CMS) or equivalent certification preferred
- Advanced proficiency in calendar management software (Outlook, Calendly)
- Exceptional problem-solving and conflict resolution abilities
- Strong analytical skills with data-driven decision making
- Ability to manage high-pressure situations with professionalism
- Bachelor's degree in Healthcare Administration or related field