Job Description
Join our dynamic healthcare team as a Flexible Hours Scheduling Coordinator at Albuquerque Health Partners! We're seeking a detail-oriented professional to manage appointment scheduling with unparalleled flexibility. Enjoy a rewarding career balancing work and life with our adaptable part-time schedule. As the cornerstone of patient access, you'll optimize operations while delivering exceptional service. If you thrive in structured autonomy and want to make a tangible impact in patient care, this is your opportunity to shine in Albuquerque's growing healthcare landscape.
Responsibilities
- Coordinate patient appointments across multiple departments using advanced scheduling software
- Optimize daily calendars to maximize provider efficiency and minimize wait times
- Handle complex scheduling requests while maintaining accurate documentation
- Collaborate with clinical teams to resolve scheduling conflicts and accommodate urgent needs
- Implement continuous improvements to scheduling workflows and processes
- Maintain strict HIPAA compliance for all patient scheduling data
- Train staff on scheduling protocols and system updates
Qualifications
- 2+ years of professional scheduling experience in healthcare or service industry
- Expertise in calendar management software (e.g., Epic, Athena, Calendly)
- Exceptional communication skills with diverse patient populations
- Proven ability to adapt schedules under changing priorities
- Strong problem-solving skills for complex scheduling scenarios
- Proficient in Microsoft Office Suite and data management
- Flexibility to work mornings, afternoons, or evenings as needed
- High school diploma or equivalent; associate degree preferred