Job Description
Join our award-winning healthcare team as a Scheduling Coordinator and become the backbone of patient care operations. We're seeking a meticulous professional to orchestrate seamless appointment workflows across multiple departments. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in one of Memphis' leading medical facilities.
Responsibilities
- Manage complex appointment scheduling across 15+ specialty departments using Epic EHR system
- Coordinate multi-specialty consultations and surgical procedures with 98% accuracy
- Optimize provider schedules to maximize patient capacity while maintaining quality care standards
- Resolve scheduling conflicts through proactive communication with physicians and staff
- Generate daily/weekly utilization reports and identify process improvement opportunities
- Maintain HIPAA-compliant patient records and confidentiality protocols
Qualifications
- 3+ years of healthcare scheduling experience with Epic EHR proficiency
- Associate's degree in healthcare administration or related field required
- Proven ability to manage high-volume scheduling (150+ appointments daily)
- Exceptional communication skills with diverse stakeholders
- Advanced knowledge of medical terminology and insurance verification
- Certified Medical Scheduler (CMS) credential preferred
- Experience implementing scheduling workflow improvements