Job Description
We're seeking a dynamic Scheduling Coordinator to join our award-winning healthcare team in San Antonio! As the backbone of our patient care operations, you'll orchestrate seamless appointment flows while delivering exceptional service to our diverse community. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment.
Why Join Us? Be part of an organization recognized for patient excellence and employee satisfaction. Enjoy flexible scheduling options, wellness programs, and a culture that values work-life balance.
Responsibilities
- Manage complex physician schedules across multiple departments using EHR systems
- Coordinate patient appointments ensuring optimal utilization of provider time
- Resolve scheduling conflicts with diplomacy and solution-oriented communication
- Prepare daily/weekly appointment reports and productivity analytics
- Train staff on scheduling protocols and system updates
- Collaborate with billing and clinical teams to ensure accuracy
Qualifications
- Associate's degree in healthcare administration or related field
- 2+ years experience in medical scheduling or patient coordination
- Proficiency in Epic, EHR, or similar scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Spanish bilingual proficiency strongly preferred
- Certified Medical Administrative Assistant (CMA) a plus