Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Louisville! We're seeking a detail-oriented professional to optimize patient flow, coordinate complex multi-specialty appointments, and deliver exceptional service. This full-time role offers growth opportunities in a supportive environment with competitive benefits.
Responsibilities
- Coordinate patient appointments across 15+ medical specialties using Epic EHR system
- Manage provider schedules, including room allocation and resource coordination
- Resolve scheduling conflicts and prioritize urgent patient needs
- Communicate effectively with patients, providers, and clinical staff
- Generate daily/weekly reports for operational efficiency tracking
- Maintain strict HIPAA compliance in all scheduling activities
- Train new staff on scheduling protocols and system usage
Qualifications
- 3+ years healthcare scheduling experience required
- Proficiency in Epic EHR or comparable scheduling software
- Exceptional organizational and time-management skills
- Strong problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Associates degree in healthcare administration preferred
- Experience in a multi-specialty clinic setting
- Certified Medical Scheduler (CMS) certification a plus