Job Description
Are you an organized and proactive professional looking for a rewarding career in healthcare administration? Apex Healthcare Systems is seeking a dedicated Scheduling Coordinator to join our Milwaukee team.
We offer a competitive salary, comprehensive benefits package, and a collaborative work environment. If you excel at managing complex calendars and providing exceptional customer service, we want to hear from you.
Why Join Us?
- Competitive hourly pay and comprehensive benefits.
- Opportunities for professional growth and development.
- A supportive and inclusive workplace culture.
Responsibilities
- Manage and maintain complex schedules for healthcare providers and multidisciplinary teams.
- Coordinate patient appointments, ensuring optimal provider utilization and minimal wait times.
- Handle patient inquiries via phone and email, providing accurate information regarding services and insurance requirements.
- Process appointment cancellations and rescheduling requests efficiently, communicating changes to all relevant parties.
- Verify patient insurance eligibility and demographic information prior to appointments.
- Collaborate with front desk staff and clinical teams to ensure smooth daily operations.
- Utilize scheduling software (Epic, Athenahealth, etc.) to track and update patient records.
Qualifications
- High School Diploma or GED required; Associate’s degree in Healthcare Administration is a plus.
- Minimum of 2 years of experience in medical scheduling, front desk, or administrative support.
- Proficiency with Microsoft Office Suite and Electronic Health Record (EHR) systems.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
- Ability to maintain confidentiality and adhere to HIPAA regulations.