Job Description
Join our dynamic team as a Scheduling Coordinator where flexibility meets excellence! We're seeking a detail-oriented professional to orchestrate seamless appointment calendars for our growing healthcare practice in Richmond, VA. Enjoy the perfect work-life balance with customizable hours while making a meaningful impact on patient experiences. Our supportive environment offers remote flexibility with 2-3 days in-office collaboration. If you thrive in organized environments and value autonomy, this role is your gateway to professional fulfillment.
Responsibilities
- Manage complex multi-provider appointment calendars using Epic EMR system
- Coordinate patient scheduling across 3 clinic locations with precision
- Handle urgent appointment rescheduling and provider coverage coordination
- Communicate schedule changes to patients via phone and patient portal
- Optimize appointment utilization rates through strategic slot management
- Collaborate with billing department for insurance verification alignment
- Generate weekly productivity reports for department leadership
Qualifications
- 3+ years experience in medical scheduling or healthcare coordination
- Expertise in Epic EMR scheduling modules and calendar optimization
- Exceptional communication skills with multilingual abilities preferred
- Proficiency in Microsoft Office Suite and scheduling software
- Ability to maintain HIPAA compliance in all scheduling communications
- Strong problem-solving skills for conflict resolution in scheduling
- High school diploma required; Associate's degree preferred