Job Description
Join Metro Health Partners as a Scheduling Coordinator and become the backbone of our dynamic healthcare team. We're seeking a detail-oriented professional to orchestrate seamless patient experiences through precise appointment management. In this pivotal role, you'll collaborate with clinicians, patients, and staff to optimize schedules while maintaining exceptional service standards. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your organizational skills directly impact patient care.
Responsibilities
- Manage complex appointment calendars for multi-specialty providers
- Coordinate patient scheduling across departments with precision
- Resolve scheduling conflicts and optimize provider utilization
- Communicate appointment details and reminders via phone/email
- Maintain accurate electronic health records (EHR) scheduling data
- Collaborate with billing to verify insurance coverage pre-appointment
- Handle patient inquiries with empathy and problem-solving skills
Qualifications
- Associate degree or 2+ years in healthcare scheduling/administration
- Proficiency in EHR systems (Epic/EMR preferred)
- Exceptional organizational and time management abilities
- Strong verbal/written communication skills
- Experience in high-volume appointment environments
- Ability to multitask under pressure with attention to detail
- Basic knowledge of healthcare compliance (HIPAA)
- Proficient in Microsoft Office Suite