Job Description
Join our award-winning healthcare team in sunny Miami, FL as a Scheduling Coordinator! We're offering an exclusive $5,000 sign-on bonus for qualified candidates who start before [Date]. As the backbone of our patient care operations, you'll orchestrate seamless appointment scheduling, optimize provider calendars, and ensure exceptional patient experiences in a fast-paced environment.
Our competitive package includes comprehensive benefits, career growth opportunities, and a vibrant workplace culture. If you're a detail-oriented professional with a passion for healthcare excellence, apply today and let's build your future in Miami!
Responsibilities
- Coordinate complex multi-specialty provider schedules and manage appointment bookings across 15+ clinics
- Optimize daily calendars to maximize provider efficiency and minimize patient wait times
- Act as primary liaison between patients, providers, and clinical staff for scheduling needs
- Implement and maintain scheduling protocols for new service lines and telehealth options
- Generate daily/weekly reports on utilization metrics and identify optimization opportunities
- Train staff on new scheduling software and process improvements
- Handle high-volume patient inquiries with empathy and precision
Qualifications
- 3+ years of experience in healthcare scheduling or medical office coordination
- Expert proficiency in Epic EMR scheduling modules and Microsoft Office Suite
- Proven ability to manage competing priorities in high-volume environments
- Excellent verbal/written communication skills in English (Spanish fluency preferred)
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Strong problem-solving skills with attention to detail
- Experience with telehealth scheduling protocols