Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Portland! We're offering a $5,000 sign-on bonus for qualified candidates who start before December 31st. You'll be the backbone of our patient care operations, ensuring seamless appointment scheduling across multiple departments. Enjoy competitive benefits, professional growth opportunities, and a supportive work environment in one of America's most livable cities.
Responsibilities
- Coordinate complex medical appointments across 15+ specialties using Epic EMR
- Optimize provider schedules for maximum efficiency while maintaining patient satisfaction
- Act as primary liaison between patients, providers, and ancillary services
- Resolve scheduling conflicts with diplomacy and solution-oriented approach
- Train new staff on scheduling protocols and system navigation
- Generate monthly utilization reports for department leadership
Qualifications
- 3+ years experience in medical scheduling or healthcare administration
- Proficiency with Epic EMR or similar healthcare scheduling software
- Exceptional communication and conflict resolution skills
- Ability to manage high-pressure situations with composure
- Knowledge of HIPAA compliance and patient privacy regulations
- Associate's degree in healthcare administration or related field