Job Description
Join NexusTech Solutions as a Senior Night Shift Support Engineer and unlock premium compensation while serving as a critical backbone for our 24/7 operations. We offer industry-leading benefits including health insurance, 401k matching, and monthly performance bonuses. Our Mesa, AZ headquarters features state-of-the-art facilities with dedicated break rooms and premium amenities. This role is perfect for tech professionals seeking high rewards while maintaining work-life balance through a stable night schedule.
Why Work Night Shift With Us?
• 15% night shift differential
• Exclusive access to advanced training programs
• Flexible scheduling with core hours 10 PM - 6 AM
• On-call rotation with premium overtime rates
Responsibilities
- Provide Tier 3 technical support for enterprise systems during night shift operations
- Monitor and resolve critical infrastructure issues including network, server, and cloud environments
- Collaborate with global teams using JIRA and ServiceNow for incident management
- Execute system maintenance windows with zero-downtime protocols
- Document technical procedures and create knowledge base articles
- Lead emergency response for critical outages with SLA adherence
- Conduct security audits and vulnerability assessments during off-peak hours
Qualifications
- 5+ years in enterprise IT support with night shift experience
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Proficient in scripting (Python/PowerShell) for automation
- Strong diagnostic skills with network monitoring tools (SolarWinds, Nagios)
- Excellent written communication for technical documentation
- Ability to work independently with minimal supervision
- Valid driver's license for occasional on-site equipment retrieval