Job Description
Join our award-winning team as a Senior Scheduling Coordinator where your expertise in complex scheduling operations will directly impact patient care efficiency. We're seeking a meticulous professional to optimize multi-specialty appointment workflows, coordinate high-volume calendars, and implement advanced scheduling protocols. This premium role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in Indianapolis' premier healthcare network.
Responsibilities
- Coordinate complex multi-specialty appointment schedules across 15+ departments
- Implement and optimize advanced scheduling protocols using Epic EMR systems
- Manage provider availability, resource allocation, and facility room assignments
- Resolve scheduling conflicts through proactive communication with clinical teams
- Analyze scheduling metrics to identify efficiency improvements and patient flow optimization
- Train and mentor junior scheduling staff on best practices
- Collaborate with billing and compliance teams to ensure regulatory adherence
Qualifications
- 5+ years of experience in healthcare or complex scheduling coordination
- Advanced proficiency in Epic EMR scheduling modules
- Expert knowledge of HIPAA compliance and scheduling regulations
- Exceptional organizational skills with ability to manage competing priorities
- Strong analytical skills for data-driven scheduling optimization
- Proven experience implementing scheduling process improvements
- Professional certification in healthcare administration (preferred)
- Exceptional communication and conflict resolution abilities