Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and become the backbone of patient care operations. At MediSync Healthcare Solutions, we're revolutionizing patient access through intelligent scheduling systems. This flexible role offers the perfect opportunity to leverage your organizational skills while making a tangible impact on community health.
As a key member of our administrative team, you'll ensure seamless coordination between providers, patients, and clinical staff. We provide competitive compensation, flexible scheduling options, and comprehensive training to support your professional growth. If you're detail-oriented, tech-savvy, and passionate about healthcare efficiency, we encourage you to apply today.
Responsibilities
- Manage provider calendars and optimize appointment utilization across multiple departments
- Coordinate patient scheduling, rescheduling, and follow-up appointments via EMR systems
- Handle high-volume phone inquiries with exceptional customer service and conflict resolution
- Collaborate with clinical teams to ensure resource allocation meets patient demand
- Maintain accurate scheduling documentation and compliance with healthcare regulations
- Implement process improvements to reduce wait times and enhance patient satisfaction
- Train new staff on scheduling protocols and system functionality
Qualifications
- Minimum 2 years of healthcare scheduling experience or equivalent administrative coordination
- Proficiency in EMR/EHR systems (Epic, Cerner, or similar)
- Exceptional organizational skills with ability to manage competing priorities
- Strong verbal and written communication skills with diverse stakeholders
- Detail-oriented with high accuracy in data entry and documentation
- Experience with scheduling software (e.g., Calendly, Acuity)
- Knowledge of HIPAA compliance and healthcare privacy regulations