Job Description
Join Boston's premier healthcare team as a Scheduling Coordinator and elevate your career with industry-leading compensation and benefits. We're seeking a meticulous professional to orchestrate complex patient and provider schedules with precision and care. This high-impact role combines administrative excellence with patient-centric service in a fast-paced, rewarding environment.
Responsibilities
- Coordinate multi-specialty provider schedules across 20+ physicians, optimizing appointment blocks and minimizing wait times
- Manage patient appointment lifecycle from intake to confirmation, ensuring seamless communication across departments
- Utilize Epic EHR system to maintain accurate scheduling data and resolve conflicts proactively
- Collaborate with billing department to verify insurance coverage and pre-authorizations for scheduled procedures
- Implement dynamic scheduling protocols to accommodate urgent cases while maintaining 95%+ provider utilization rate
- Train staff on scheduling protocols and system updates to maintain operational excellence
Qualifications
- Associate's degree in healthcare administration or related field (Bachelor's preferred)
- 3+ years of experience in medical scheduling with Epic EHR proficiency
- Certified Medical Administrative Assistant (CMA) or equivalent credential
- Expertise in calendar optimization and conflict resolution strategies
- Proven ability to maintain HIPAA compliance in all scheduling operations
- Advanced proficiency in Microsoft Outlook and scheduling software
- Exceptional communication skills with diverse patient populations