Job Description
Are you a highly organized professional seeking a role that offers flexibility and professional growth?
Join the Jackson Health & Wellness team as a Scheduling Coordinator. We are looking for a dedicated individual to manage our complex appointment calendars and ensure seamless operations for our clients. This position is ideal for those who value a work-life balance and want to make a tangible impact in a dynamic environment.
Why Join Us?
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- Competitive Pay: Earn $19.00 - $25.00 per hour based on experience.
- Professional Growth: Opportunity to advance within a growing healthcare network.
- Modern Environment: Work with cutting-edge scheduling software and a supportive team.
We are committed to providing top-tier care, and our coordinators are the backbone of that mission.
Responsibilities
- Manage and maintain complex calendars for medical staff and patients using industry-standard software (e.g., AthenaHealth, Epic).
- Schedule appointments, consultations, and follow-ups with precision and accuracy.
- Communicate appointment reminders, confirmations, and rescheduling details via phone, email, and text.
- Handle incoming inquiries, triage urgent requests, and escalate complex issues to appropriate staff members.
- Update patient records and ensure all documentation is current and compliant with privacy regulations.
- Collaborate with front desk staff and clinical teams to optimize daily workflow and reduce wait times.
Qualifications
- High school diploma or GED required; Associate’s degree in Healthcare Administration or related field preferred.
- Previous experience in medical scheduling, patient coordination, or reception is highly preferred.
- Proficient in Microsoft Office Suite (Excel, Outlook, Word) and experience with EMR/EHR systems is a plus.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced setting.
- Ability to work independently and maintain a professional demeanor under pressure.