Job Description
Join Austin Health Partners as a Part-Time Scheduling Coordinator and become the backbone of our patient care operations! We're seeking a detail-oriented professional to optimize appointment scheduling across our busy medical practice. This hybrid role (3 days in-office, 2 remote) offers flexible hours while supporting our commitment to exceptional patient experiences. If you thrive in fast-paced environments and excel at balancing multiple priorities, this is your opportunity to make a tangible impact in Austin's healthcare landscape.
Responsibilities
- Manage and optimize physician schedules across multiple departments using Epic EMR systems
- Coordinate complex patient appointments including pre-authorization, referrals, and insurance verification
- Act as primary liaison between patients, providers, and clinical staff regarding scheduling changes
- Maintain accurate electronic health records with real-time calendar updates
- Implement efficiency improvements to reduce patient wait times and maximize provider utilization
- Handle high-volume phone inquiries with exceptional communication skills
Qualifications
- 2+ years experience in healthcare scheduling or administrative coordination
- Proficiency with Epic EMR systems and Microsoft Office Suite
- Strong organizational skills with ability to manage competing priorities
- Excellent verbal and written communication abilities
- Knowledge of insurance verification and referral processes
- Associate degree or equivalent professional experience required
- Must be available to work 24 hours/week (M/W/F 9am-5pm)