Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Mesa, AZ! We're seeking a detail-oriented professional to orchestrate seamless patient experiences through masterful calendar management. This pivotal role combines organizational excellence with compassionate patient interaction in a fast-paced medical environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth in one of Arizona's most dynamic healthcare systems.
Responsibilities
- Coordinate complex multi-specialty physician schedules across 3+ clinics
- Optimize appointment utilization to maximize patient access and provider efficiency
- Manage patient intake processes including registration, insurance verification, and pre-visit preparation
- Implement scheduling protocols to minimize wait times and maximize daily patient volume
- Collaborate with clinical staff to resolve scheduling conflicts and accommodate urgent needs
- Utilize EMR systems (Epic experience preferred) for real-time calendar management
- Generate weekly utilization reports and implement process improvements
Qualifications
- 3+ years experience in medical office scheduling or healthcare coordination
- Expertise in calendar management software (Calendly, Acuity, or similar)
- Exceptional communication skills with ability to de-escalate patient concerns
- Proven ability to manage competing priorities in high-volume environments
- Proficiency with EMR systems and Microsoft Office Suite
- Certified Medical Administrative Assistant (CMA) preferred
- Ability to work flexible hours including occasional early/late shifts