Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny St. Petersburg, FL! We're offering a competitive sign-on bonus for qualified candidates ready to streamline operations and deliver exceptional patient experiences. This hybrid role combines administrative precision with patient-centered care in a fast-paced medical environment. Enjoy flexible scheduling, comprehensive benefits, and career growth opportunities while making a meaningful impact on our community's healthcare access.
Responsibilities
- Coordinate patient appointments across multiple departments ensuring optimal scheduling efficiency
- Manage electronic health record (EHR) systems to maintain accurate appointment data and availability
- Communicate effectively with patients, providers, and staff to resolve scheduling conflicts
- Handle insurance verification and pre-authorization processes for specialized procedures
- Analyze scheduling metrics to identify bottlenecks and implement process improvements
- Train and mentor new scheduling staff on department protocols and EHR navigation
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 2+ years of healthcare scheduling experience with EHR proficiency (Epic or Cerner preferred)
- Exceptional communication skills with ability to de-escalate patient concerns
- Strong organizational skills with attention to detail in high-pressure environments
- Proficiency in Microsoft Office Suite and scheduling software
- Knowledge of HIPAA compliance and healthcare regulations