Job Description
We are seeking a dedicated and organized Scheduling Coordinator to join our growing team in Indianapolis. In this pivotal role, you will be the face of our operations, ensuring patients receive the care they need at the right time.
Key Highlights:
This position offers a comprehensive, paid training program for individuals looking to start a career in healthcare administration. You do not need prior medical experience to apply. Our training curriculum covers everything from appointment management to patient relations, equipping you with the skills necessary to excel.
Join a supportive environment where your contributions directly impact patient satisfaction and operational efficiency.
Responsibilities
- Manage and schedule patient appointments efficiently using our Electronic Health Record (EHR) software.
- Respond to incoming calls and inquiries, providing exceptional customer service and accurate information.
- Verify patient insurance eligibility and update medical records as needed.
- Coordinate between clinical staff, nurses, and physicians to optimize daily schedules.
- Handle patient reminders and confirmations to reduce no-show rates.
- Maintain a professional and organized front-desk environment.
Qualifications
- High school diploma or GED required.
- Strong organizational skills with the ability to multitask in a fast-paced setting.
- Excellent verbal and written communication skills.
- Basic computer proficiency and typing speed (35+ WPM).
- Punctuality and a positive, service-oriented attitude.
- Ability to pass a background check and drug screening.