Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and start making an impact tomorrow! Baltimore Medical Group is seeking a highly organized professional to manage patient appointments, coordinate with clinical staff, and ensure seamless operations. Enjoy competitive benefits, flexible scheduling options, and a collaborative work environment in the heart of Baltimore. If you excel in multitasking and thrive in fast-paced settings, apply now to begin your rewarding career journey immediately!
Responsibilities
- Manage and optimize physician/patient appointment schedules using EMR systems
- Coordinate with clinical teams to ensure timely patient flow and resource allocation
- Handle patient inquiries regarding appointments, insurance verification, and pre-visit preparations
- Oversee appointment cancellations and rescheduling while maintaining optimal calendar utilization
- Collaborate with billing department for accurate charge capture and documentation
- Generate daily/weekly reports on appointment metrics and operational efficiency
- Maintain strict HIPAA compliance and confidentiality standards
Qualifications
- Minimum 2 years' experience in medical scheduling or healthcare coordination
- Proficiency with EMR systems (Epic, Cerner, or similar) and calendar management tools
- Exceptional communication skills with ability to de-escalate patient concerns
- Strong attention to detail with proven accuracy in scheduling documentation
- Ability to multitask effectively in high-pressure environments
- Knowledge of healthcare insurance verification processes
- High school diploma or equivalent; relevant certifications preferred