Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at MediSync Solutions! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment scheduling across our Newark facilities. This pivotal role combines administrative precision with exceptional patient communication, making it ideal for career-driven individuals who thrive in fast-paced environments. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive, patient-centric culture.
Responsibilities
- Manage and optimize multi-specialty appointment scheduling for 15+ providers using Epic EMR
- Coordinate complex patient logistics including referrals, pre-authorizations, and transportation
- Act as primary liaison between patients, providers, and clinical staff for scheduling matters
- Proactively identify and resolve scheduling conflicts while maintaining 95%+ provider utilization
- Implement process improvements to reduce no-show rates by 20%+ quarterly
- Train and mentor scheduling staff on best practices and system updates
- Generate weekly scheduling reports for department leadership
Qualifications
- 3+ years experience in healthcare scheduling or medical office coordination
- Proficiency in Epic EMR and scheduling software (e.g., Calendly, Zocdoc)
- Exceptional communication skills with demonstrated conflict resolution abilities
- Strong attention to detail with proven experience managing complex calendars
- Associate's degree in healthcare administration or related field preferred
- Certification in Medical Office Management (CMMO) or equivalent
- Ability to work flexible hours including occasional evenings/weekends