Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator! We're seeking a highly organized professional to manage complex appointment calendars for our San Jose-based medical practice. This hybrid role offers flexibility with 3 remote days per week while collaborating in our modern downtown office. You'll be the central hub connecting patients, providers, and support staff through seamless scheduling workflows. If you excel in fast-paced environments and want to make a tangible impact on patient care, we want to meet you!
Responsibilities
- Coordinate multi-specialty provider schedules across 5+ departments
- Manage patient appointment bookings via Epic EMR system
- Resolve scheduling conflicts with proactive communication
- Optimize calendar utilization for maximum provider efficiency
- Handle complex patient requests including rescheduling and insurance verification
- Collaborate with billing team for accurate charge capture
- Generate weekly utilization reports for leadership review
Qualifications
- 3+ years of medical scheduling experience required
- Proficiency with Epic EMR or comparable scheduling software
- Exceptional communication and conflict resolution skills
- Ability to manage competing priorities in a fast-paced setting
- Strong attention to detail with zero-error tolerance
- Experience with telehealth scheduling protocols
- Associate degree in healthcare administration preferred