Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Pittsburgh! We're offering a $5,000 sign-on bonus for qualified candidates who can expertly manage complex calendars and deliver exceptional patient experiences. This hybrid role blends on-site collaboration with remote flexibility, allowing you to thrive in a fast-paced medical environment while maintaining work-life balance.
As the backbone of our clinical operations, you'll coordinate multi-specialty schedules, optimize appointment workflows, and serve as the primary liaison between patients, providers, and staff. Our comprehensive benefits package includes premium health insurance, 401(k) matching, and generous paid time off.
Responsibilities
- Manage and optimize physician/specialist schedules across 3+ departments
- Coordinate patient appointments with 99% accuracy and minimal wait times
- Resolve scheduling conflicts through proactive communication with all stakeholders
- Utilize Epic EHR system for real-time calendar management and documentation
- Generate performance reports to identify scheduling efficiency opportunities
- Train new staff on scheduling protocols and system navigation
- Maintain HIPAA compliance in all patient scheduling communications
Qualifications
- 3+ years of healthcare scheduling experience
- Expertise in Epic EHR or similar clinical scheduling platforms
- Proven ability to manage complex multi-provider calendars
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional verbal/written communication skills
- Strong problem-solving abilities with conflict resolution experience
- Proficiency in Microsoft Office Suite and scheduling software