Job Description
Join our award-winning healthcare team with an exclusive $5,000 sign-on bonus! We're seeking a highly organized Scheduling Coordinator to optimize patient flow and provider schedules at our state-of-the-art San Antonio facility. This critical role ensures seamless operations through advanced scheduling software, proactive communication, and exceptional patient coordination.
As a cornerstone of our patient experience team, you'll leverage cutting-edge technology to reduce wait times, maximize provider efficiency, and deliver world-class service. Our comprehensive benefits package includes health/dental/vision insurance, 401(k) matching, paid time off, and professional development opportunities.
Responsibilities
- Manage complex provider schedules across 15+ specialists using Epic EMR scheduling software
- Coordinate patient appointments, pre-authorizations, and referrals with 95% accuracy
- Proactively resolve scheduling conflicts through multi-departmental collaboration
- Implement and optimize scheduling protocols to reduce patient no-show rates by 20%
- Train staff on scheduling best practices and system updates
- Generate weekly utilization reports for department leadership
- Maintain HIPAA-compliant patient scheduling records
Qualifications
- Minimum 3 years scheduling experience in healthcare or medical office setting
- Proficiency in Epic EMR or comparable scheduling software
- Associate degree in Healthcare Administration or related field (Bachelor's preferred)
- Certified Medical Administrative Assistant (CMA) or equivalent credential
- Exceptional verbal/written communication skills in English/Spanish
- Advanced proficiency in Microsoft Office Suite and scheduling analytics
- Proven track record of improving scheduling efficiency metrics