Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the heartbeat of our patient care operations! We're urgently seeking a highly organized professional to manage complex appointment systems, optimize provider schedules, and deliver exceptional patient experiences. If you thrive in fast-paced environments and excel at precision, this is your opportunity to make an immediate impact in Philadelphia's healthcare landscape.
Responsibilities
- Manage and optimize physician/provider schedules across multiple departments
- Coordinate complex patient appointments, referrals, and insurance verifications
- Serve as primary point of contact for scheduling inquiries and resolution
- Utilize Epic EMR system to maintain accurate appointment records
- Collaborate with clinical teams to address scheduling conflicts and capacity issues
- Generate monthly scheduling reports and performance metrics
- Implement process improvements to reduce wait times and increase patient satisfaction
Qualifications
- Minimum 2 years' experience in medical scheduling or healthcare coordination
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional organizational skills with attention to detail
- Strong communication abilities for patient and provider interactions
- Ability to manage competing priorities in high-pressure environments
- Knowledge of healthcare regulations (HIPAA compliance essential)
- Associate degree or equivalent healthcare scheduling certification preferred