Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Madison! We're urgently seeking a detail-oriented professional to optimize patient flow and ensure seamless operations. This critical role offers competitive compensation, comprehensive benefits, and the opportunity to make a real impact in patients' lives.
Why You'll Love Working Here:
- Modern clinic with state-of-the-art scheduling technology
- Supportive team environment with growth opportunities
- Health, dental, and vision insurance starting day one
- Paid time off and retirement savings plan
Responsibilities
- Coordinate complex patient appointments across multiple departments
- Optimize scheduling efficiency while maintaining patient satisfaction
- Manage provider calendars and resolve scheduling conflicts
- Communicate appointment details to patients and staff via phone/email
- Maintain accurate records in Epic EHR scheduling system
- Collaborate with clinical teams to ensure continuity of care
- Handle urgent rescheduling requests with empathy and urgency
Qualifications
- 2+ years healthcare scheduling or coordination experience
- Proficiency in Epic EHR or similar scheduling software
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to thrive in fast-paced, high-volume environment
- Associate's degree or equivalent certification preferred
- Knowledge of healthcare compliance regulations (HIPAA)