Job Description
Join Our Dynamic Team as an Urgently Needed Scheduling Coordinator!
Premier Medical Group is urgently seeking a highly organized Scheduling Coordinator to join our San Jose practice. This critical role ensures seamless patient experiences through efficient appointment management and operational excellence. If you thrive in fast-paced environments and excel at precision, we want to hear from you today!
Why Join Us? Enjoy competitive compensation, comprehensive benefits, and a collaborative culture where your impact is felt immediately. Apply now and become part of our award-winning healthcare team!
Responsibilities
- Manage complex physician schedules across multiple departments while optimizing appointment utilization
- Coordinate patient appointments, referrals, and procedures with precision and attention to detail
- Act as primary liaison between patients, physicians, and clinical staff to resolve scheduling conflicts
- Utilize EMR systems (Epic preferred) for real-time schedule adjustments and patient communications
- Monitor and analyze scheduling metrics to identify process improvements and reduce wait times
- Handle high-volume phone inquiries with professionalism and empathy
- Collaborate with billing and clinical teams to ensure accurate documentation
Qualifications
- Minimum 2 years of medical scheduling experience in a fast-paced healthcare environment
- Expert proficiency in calendar management software (Outlook, Google Calendar) and EMR systems
- Exceptional communication skills with ability to de-escalate sensitive situations
- Proven ability to manage competing priorities with minimal supervision
- Associate's degree or equivalent certification in healthcare administration preferred
- Strong problem-solving skills with meticulous attention to detail
- Ability to work flexible hours including occasional weekends