Job Description
Join our award-winning remote team as an Entry-Level Customer Specialist! No experience required – we provide comprehensive paid training to launch your work-from-home career. Enjoy flexible scheduling, full benefits, and competitive pay while supporting customers from the comfort of your Colorado Springs home. Our inclusive culture values growth and offers clear advancement paths into senior roles.
What you'll love:
- 100% remote work with no commute
- Paid training and certification programs
- Health/dental/vision insurance after 60 days
- 401(k) with company matching
- Monthly performance bonuses
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing questions
- Update customer records in CRM systems
- Collaborate with support teams for complex issues
- Meet daily quality and efficiency targets
- Participate in weekly skill-building sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Reliable high-speed internet connection
- Quiet, dedicated home workspace
- Strong communication skills
- Ability to type 30+ WPM
- Basic computer proficiency
- Must pass background check