Job Description
Are you a technical problem solver seeking premium compensation and a flexible schedule? Apex Data Systems is currently recruiting top-tier Night Shift Support Engineers for our Fort Worth operations center.
We pride ourselves on delivering exceptional IT support to enterprise clients. If you have a knack for troubleshooting complex systems and enjoy working independently during the quiet hours of the night, this is your opportunity to advance your career with one of the region's most respected tech firms.
Why Join Us?
- Competitive Pay: Earn between $28.00 and $45.00 per hour based on experience.
- Shift Differential: Enjoy a premium rate for working overnight hours.
- Health & Wellness: Comprehensive medical, dental, and vision insurance.
- Growth: Clear pathways for advancement into Senior Engineering roles.
Don't miss this chance to secure a high-paying role in the heart of Texas. Apply today and take control of your future.
Responsibilities
- Monitor and maintain the stability of server infrastructure and network systems during off-peak hours.
- Diagnose and resolve complex technical issues reported by enterprise clients via ticketing systems (e.g., Zendesk, Jira).
- Perform nightly system backups, patch management, and security audits.
- Collaborate with Day Shift teams to document solutions and update knowledge bases.
- Escalate critical incidents to Level 2 support or engineering teams as necessary.
- Ensure 99.9% uptime for all assigned systems and services.
Qualifications
- Minimum of 3 years of experience in Technical Support, IT Help Desk, or Systems Administration.
- Strong knowledge of Windows Server, Active Directory, and network troubleshooting (TCP/IP).
- Excellent written and verbal communication skills; ability to explain complex concepts simply.
- Ability to work independently and self-motivate during night shifts.
- ITIL certification is a plus but not required.
- High school diploma or GED required; Associate's or Bachelor's degree in Computer Science preferred.