Job Description
Join NexusTech Solutions and become a critical part of our 24/7 IT backbone! We're seeking dedicated Night Shift IT Support Specialists to maintain our enterprise systems while Chicago sleeps. Enjoy premium compensation, flexible scheduling, and a culture that rewards technical excellence. This is your opportunity to launch an impactful career with immediate start dates and comprehensive benefits. If you thrive in dynamic environments and possess troubleshooting expertise, apply today!
Responsibilities
- Provide Tier 2/3 technical support for enterprise systems via remote tools
- Monitor and resolve network outages, server issues, and security incidents
- Execute system updates, patching, and maintenance during off-peak hours
- Document incident resolutions and maintain detailed knowledge base entries
- Collaborate with global teams during critical system migrations
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years of enterprise IT support experience in 24/7 environments
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- CompTIA Network+ or equivalent network certification required
- Strong scripting skills (Python/PowerShell) for automation
- Experience with ticketing systems (ServiceNow/Jira) and monitoring tools
- Ability to work independently with minimal supervision during night shifts