Job Description
Join our dynamic team as a Night Shift Support Specialist in Chandler, AZ! We provide all necessary equipment including high-performance workstations, ergonomic accessories, and specialized tools to ensure your success. This role offers competitive compensation, comprehensive benefits, and a supportive environment for career growth. Enjoy flexible scheduling and premium night shift differential pay while maintaining critical infrastructure and supporting our global client base. Apply today to become part of our innovative technology solutions team!
Responsibilities
- Provide remote and on-site technical support for hardware, software, and network systems during night shift hours
- Monitor and maintain server infrastructure, cloud services, and security protocols
- Document incidents, resolutions, and standard operating procedures in ticketing systems
- Collaborate with cross-functional teams to troubleshoot complex technical issues
- Conduct routine system maintenance, updates, and performance optimizations
- Train junior technicians on best practices and equipment usage
- Ensure compliance with company security policies and regulatory requirements
Qualifications
- Minimum 2 years of IT support or system administration experience
- Proficiency in Windows/Linux environments and networking fundamentals
- Strong troubleshooting skills for hardware, software, and connectivity issues
- CompTIA A+ or equivalent certification preferred
- Ability to work independently with minimal supervision during night shifts
- Excellent written and verbal communication skills
- Valid driver's license and reliable transportation for on-site support
- Ability to lift 30 lbs for equipment maintenance tasks