Job Description
Join our elite night shift support team at NexusTech Solutions and unlock premium compensation while serving critical infrastructure needs. We're seeking dedicated professionals to maintain 24/7 system reliability for Fortune 500 clients in Sacramento's thriving tech corridor. Enjoy exclusive night shift premiums, comprehensive benefits, and career advancement opportunities in a cutting-edge environment.
Why Choose Night Shift? Earn 15-20% above standard rates, enjoy reduced commute traffic, and work with minimal interruptions. Our state-of-the-art command center offers ergonomic setups and premium amenities to ensure peak performance during your shift.
Responsibilities
- Monitor and resolve critical system alerts across enterprise networks during overnight hours
- Provide Tier 2-3 technical support for cloud infrastructure, security systems, and databases
- Execute scheduled maintenance windows with zero-downtime precision
- Document incident reports using JIRA and knowledge base systems
- Collaborate with global teams during critical outage scenarios
- Conduct proactive system health checks and performance optimization
- Maintain strict compliance with SOC 2 and ISO 27001 protocols
Qualifications
- 3+ years of enterprise-level IT support experience with night shift exposure
- Expertise in Windows Server, AWS/Azure, and network infrastructure (Cisco/Juniper)
- CompTIA Security+ or equivalent cybersecurity certification required
- Proficiency in scripting (Python/PowerShell) and automation tools
- Ability to work independently with minimal supervision during off-hours
- Strong troubleshooting skills for complex hybrid-cloud environments
- Valid US driver's license for occasional on-site requirements