Job Description
Launch your career in technology with our comprehensive paid training program! Omaha Tech Solutions is seeking motivated Night Shift Support Specialists to join our dynamic team. No prior experience required – we provide all necessary training to help you succeed. Enjoy competitive pay, comprehensive benefits, and a supportive work environment while working during the evening hours. This is your opportunity to gain valuable IT skills and grow professionally with a leading Omaha employer.
Responsibilities
- Provide technical support and troubleshooting for hardware/software issues
- Monitor and maintain network systems during night shift hours
- Document support tickets and resolutions in company databases
- Collaborate with day shift team for seamless handovers
- Adhere to security protocols and data protection standards
- Participate in ongoing training to enhance technical skills
- Respond to urgent IT incidents with calm professionalism
Qualifications
- High school diploma or equivalent (college preferred)
- Ability to work independently during night shift (10 PM - 6 AM)
- Strong problem-solving and critical thinking skills
- Basic computer literacy and willingness to learn new technologies
- Excellent written and verbal communication abilities
- Ability to handle multiple tasks in a fast-paced environment
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset