Job Description
Launch your IT career with our paid night shift training program!
Join TechSolutions Inc. as a Night Shift Support Specialist and gain hands-on experience in enterprise systems administration. We provide comprehensive paid training for motivated individuals seeking to enter the tech industry without prior experience. Enjoy competitive pay, career advancement opportunities, and a supportive team environment while working during Tucson's cooler night hours.
What We Offer:
- 4-week paid training program covering networking, security, and cloud fundamentals
- Starting wage of $18/hour with potential to reach $22/hour post-training
- Comprehensive health benefits and 401(k) matching
- Clear career path to senior support roles
- Modern collaborative workspace in central Tucson
Responsibilities
- Provide 24/7 technical support for enterprise hardware/software systems
- Monitor and respond to security alerts and system incidents
- Troubleshoot network connectivity issues using diagnostic tools
- Document all support tickets and knowledge base contributions
- Collaborate with global IT teams during critical incident resolution
- Maintain system documentation and configuration standards
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy with willingness to learn technical skills
- Strong problem-solving and analytical thinking abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Flexibility to work nights, weekends, and holidays
- Valid driver's license for occasional on-site support
- Pass background check and drug screening