Job Description
Join our dynamic team as a Night Shift Support Technician in Fresno, CA! We provide all necessary equipment to ensure your success. This role offers competitive pay, comprehensive benefits, and a supportive environment where your technical expertise shines. Work with cutting-edge technology while maintaining critical infrastructure during overnight hours. Perfect for detail-oriented professionals seeking stability and growth in the heart of California's Central Valley.
Responsibilities
- Monitor and maintain network systems, servers, and hardware during overnight shifts
- Provide remote and on-site technical support for internal teams and clients
- Troubleshoot and resolve system issues with minimal downtime
- Document incidents, solutions, and equipment status in ticketing systems
- Collaborate with day-shift teams for seamless operational continuity
- Perform preventative maintenance on provided equipment
- Ensure compliance with company security protocols
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of IT support or system administration experience
- CompTIA A+ or similar technical certification required
- Strong troubleshooting skills for Windows/Linux environments
- Ability to work independently during overnight hours
- Valid California driver's license for occasional on-site calls
- Excellent communication skills and customer service focus
- Flexible schedule availability including weekends as needed