Job Description
Join GlobalTech Solutions as a Senior Night Shift Support Specialist and become part of our award-winning 24/7 operations team. We're seeking dedicated professionals to ensure seamless system performance during critical overnight hours while earning premium compensation. This high-impact role offers comprehensive benefits, career advancement opportunities, and a collaborative remote-friendly environment. If you thrive in dynamic nighttime settings and possess exceptional technical expertise, this is your chance to elevate your career with industry-leading compensation.
Responsibilities
- Monitor and maintain critical IT infrastructure during overnight hours (10 PM - 6 AM)
- Provide Tier 2/3 technical support for complex system outages and security incidents
- Execute scheduled maintenance, patching, and system optimizations
- Document incident reports, knowledge base articles, and operational procedures
- Collaborate with global teams during cross-continental handovers
- Proactively identify and resolve performance bottlenecks
- Participate in emergency response for critical incidents
Qualifications
- 5+ years of experience in enterprise-level IT support
- CCNA/CompTIA Security+ certification or equivalent
- Expertise in Windows Server, Linux, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network, storage, and virtualization
- Experience with monitoring tools (SolarWinds, Nagios, Datadog)
- Ability to work independently during off-peak hours
- Shift flexibility and reliable transportation for overnight shifts
- CISSP or similar security certification preferred