Job Description
Join our elite night shift team at TechSolve Solutions, where cutting-edge technology meets exceptional support! We're seeking dedicated Night Shift Support Technicians to provide critical infrastructure maintenance and troubleshooting services. All necessary equipment is provided – including laptops, diagnostic tools, and specialized software – ensuring you're fully equipped to excel. Enjoy competitive pay with a generous shift differential, comprehensive benefits package, and a collaborative culture that values your expertise. If you thrive in dynamic environments and want to advance your career while supporting vital systems, apply today!
Responsibilities
- Monitor and maintain server/network infrastructure during overnight hours
- Provide remote and on-site technical support for hardware/software issues
- Execute system backups, updates, and security protocols
- Document incidents, resolutions, and maintenance activities
- Collaborate with day-shift teams for seamless continuity
- Conduct preventative maintenance on critical systems
- Respond to emergency alerts with immediate troubleshooting
Qualifications
- 2+ years in IT support or related technical role
- Experience with Windows/Linux systems and networking fundamentals
- Strong diagnostic and problem-solving abilities
- CompTIA A+/Network+ certification preferred
- Ability to work independently and make sound decisions
- Valid California driver's license (for occasional on-site visits)
- Excellent communication and documentation skills
- Availability to work 11 PM - 7 AM schedule