Job Description
Join our elite technical team as a Senior Night Shift Support Specialist in Corpus Christi, TX. We're offering a premium compensation package for dedicated professionals who thrive in after-hours environments. Enjoy competitive salaries, comprehensive benefits, and a collaborative culture focused on growth. Apply today and transform your career while serving critical infrastructure needs during off-peak hours.
Responsibilities
- Provide Tier 3 technical support for enterprise systems during night shift operations
- Monitor and resolve complex infrastructure issues across cloud and hybrid environments
- Execute scheduled maintenance and system upgrades during low-traffic windows
- Collaborate with global teams through incident management protocols
- Document solutions and create knowledge base articles
- Maintain 99.9% uptime SLA for mission-critical applications
- Lead cross-functional troubleshooting during critical incidents
Qualifications
- 5+ years in enterprise IT support with night shift experience
- Expertise in Windows Server, Linux, and cloud platforms (AWS/Azure)
- Strong scripting skills (Python, PowerShell, Bash)
- ITIL certification or equivalent process knowledge
- Ability to work independently in high-pressure situations
- Valid CompTIA Security+ or equivalent certification
- Experience with monitoring tools (Splunk, Nagios, Datadog)