Job Description
Join our elite night shift team as a Support Technician where cutting-edge equipment is provided to ensure seamless operations. We offer a competitive salary, comprehensive benefits package, and a dynamic work environment in the heart of Chicago. This role is perfect for tech-savvy professionals who thrive in after-hours settings and want to make a tangible impact. Apply today to secure your position!
Responsibilities
- Provide 24/7 technical support for company-provided equipment during night shifts
- Diagnose and resolve hardware/software issues with minimal downtime
- Perform preventative maintenance on all assigned equipment
- Document all support tickets and maintenance activities
- Collaborate with day-shift teams for seamless handovers
- Monitor system performance and proactively address potential failures
- Train junior staff on equipment protocols when required
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years in technical support or related field
- Experience with night shift operations
- Proficiency in Windows/Linux systems and networking basics
- Strong troubleshooting and problem-solving skills
- Ability to work independently with minimal supervision
- Valid driver's license (for equipment transport if needed)
- Basic mechanical aptitude