Job Description
Join TechCore Solutions as a Night Shift IT Support Specialist and earn premium compensation while serving critical infrastructure during off-peak hours. This high-paying role offers exceptional benefits, remote flexibility, and career growth in Miami's thriving tech hub. You'll be the frontline guardian for enterprise systems, ensuring 24/7 operational excellence while enjoying competitive pay and work-life balance.
Responsibilities
- Provide 24/7 remote and on-site technical support for enterprise systems and user devices
- Monitor and resolve critical infrastructure issues during overnight shifts
- Implement security protocols and conduct vulnerability assessments
- Collaborate with global teams to maintain system uptime and SLAs
- Document incidents, resolutions, and knowledge base articles
- Deploy and configure new hardware/software deployments
- Conduct system backups and disaster recovery drills
Qualifications
- 5+ years of enterprise IT support experience with night shift exposure
- Advanced certifications: CompTIA Security+, AWS/Azure, or CCNA
- Expertise in Windows Server, Active Directory, and cloud infrastructure
- Strong scripting skills (Python/PowerShell) for automation
- Experience with ticketing systems (ServiceNow/Jira) and monitoring tools
- Ability to work independently with minimal supervision
- Valid Florida driver's license for occasional on-site visits