Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and become the backbone of patient care operations. At Detroit Healthcare Solutions, we prioritize seamless appointment management, exceptional patient experiences, and efficient resource allocation. This role offers flexible hours while making a tangible impact in our community's healthcare landscape. If you're detail-oriented, thrive in fast-paced environments, and excel at communication, we encourage you to apply today and contribute to our mission of accessible, compassionate care.
Responsibilities
- Coordinate and schedule patient appointments across multiple departments while optimizing provider availability
- Manage electronic health record (EHR) scheduling systems with precision and accuracy
- Act as primary liaison between patients, physicians, and clinical staff regarding appointment logistics
- Proactively address scheduling conflicts and implement resolution strategies
- Maintain real-time updates to appointment calendars and waitlists
- Verify insurance coverage and eligibility for scheduled procedures
- Generate daily/weekly scheduling reports for department heads
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1-2 years of experience in medical scheduling or healthcare administration
- Proficiency in EHR systems (Epic, Cerner, or similar) and Microsoft Office Suite
- Exceptional verbal/written communication and interpersonal skills
- Strong organizational abilities with meticulous attention to detail
- Ability to multitask effectively in high-pressure situations
- Knowledge of HIPAA compliance and healthcare privacy regulations