Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of our patient care operations. We're seeking a meticulous professional to optimize our scheduling workflows while delivering exceptional service to patients and staff. This full-time role offers competitive compensation, comprehensive benefits, and a collaborative environment where your organizational skills truly shine.
At Premier Healthcare Solutions, we value precision and efficiency. You'll work with cutting-edge scheduling technology to ensure seamless appointment management, reducing wait times and improving patient satisfaction. If you thrive in fast-paced settings and excel at juggling multiple priorities, this is your opportunity to make a tangible impact in Lincoln's healthcare landscape.
Responsibilities
- Coordinate and maintain all medical appointment schedules across multiple departments
- Optimize provider calendars to maximize patient throughput and minimize idle time
- Handle patient inquiries regarding appointments, rescheduling, and insurance verification
- Generate and distribute daily/weekly schedules to clinical and administrative teams
- Implement and improve scheduling protocols to enhance operational efficiency
- Collaborate with billing and registration teams to ensure accurate documentation
- Monitor appointment no-show rates and implement proactive retention strategies
- Train staff on scheduling system updates and best practices
Qualifications
- Associate's degree in healthcare administration or related field preferred
- Minimum 2 years' experience in medical scheduling or healthcare coordination
- Proficiency in Epic, Athenahealth, or similar EHR scheduling systems
- Exceptional communication skills with ability to de-escalate sensitive situations
- Advanced knowledge of HIPAA compliance and patient privacy regulations
- Expertise in calendar management across multiple provider schedules
- Strong analytical skills for identifying scheduling bottlenecks
- Certified Medical Administrative Assistant (CMAA) preferred