Job Description
We are seeking a highly organized and proactive Part-Time Scheduling Coordinator to join our dynamic healthcare team in Baton Rouge, LA. In this pivotal role, you will be the face of our operations, ensuring that our patients receive the best care through seamless appointment management. If you excel in a fast-paced environment and possess a passion for service, we want to hear from you.
Why Join Us?
We offer a competitive hourly rate, flexible part-time hours, and a supportive work culture dedicated to employee growth.
Responsibilities
- Manage Schedules: Oversee the daily scheduling of patient appointments, ensuring optimal clinic flow and minimizing wait times.
- Communication: Serve as the primary point of contact for patients via phone and email, confirming appointments and answering inquiries.
- Data Management: Accurately update patient records and electronic health records (EHR) systems with new information.
- Coordination: Collaborate with medical staff and departments to resolve scheduling conflicts and prioritize urgent cases.
- Administrative Support: Handle check-in/check-out processes and manage the reception area during shift hours.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Healthcare Administration preferred.
- Experience: Previous experience in medical scheduling or customer service is highly desirable.
- Skills: Proficiency in Microsoft Office Suite and familiarity with EHR software (e.g., Epic, Cerner) is a plus.
- Attributes: Excellent verbal and written communication skills with a friendly demeanor.
- Availability: Must be available to work a set part-time schedule, including some evenings or weekends.