Job Description
Join TechFlow Solutions as a Remote Equipment Specialist and transform how businesses manage their hardware infrastructure. We provide all necessary equipment – including high-performance workstations, dual monitors, and specialized tools – so you can focus on delivering exceptional service from anywhere in Fort Worth. Enjoy a flexible, fully remote role with competitive benefits and career growth opportunities in a dynamic tech environment.
Responsibilities
- Configure, deploy, and maintain remote hardware systems including servers, networking devices, and end-user equipment
- Diagnose and resolve technical issues via remote support tools and virtual collaboration platforms
- Document equipment inventory, maintenance schedules, and troubleshooting procedures
- Coordinate with logistics teams for equipment shipments and returns
- Train clients on proper equipment usage and security protocols
- Monitor system performance and recommend upgrades or replacements
- Collaborate with cross-functional teams to optimize remote workflows
Qualifications
- 3+ years of experience in remote hardware support or IT infrastructure management
- Proficiency with remote desktop software (TeamViewer, AnyDesk, etc.) and network diagnostics
- CompTIA A+ or similar hardware certification preferred
- Strong problem-solving skills with ability to troubleshoot without physical access
- Excellent written and verbal communication for client interactions
- Experience with inventory management systems (ServiceNow, Jira)
- Ability to work independently with minimal supervision
- Valid Texas driver's license (for occasional local equipment runs)