Job Description
Join TechSolve Inc.'s dynamic remote team as an Equipment Technician! We provide all necessary tools and technology, ensuring you start working immediately with state-of-the-art equipment. Enjoy the flexibility of remote work while receiving weekly paychecks and comprehensive benefits. Our Albuquerque-based company values innovation and work-life balance, offering a supportive environment for professional growth. If you're detail-oriented and thrive in autonomous settings, this role is your perfect match.
Responsibilities
- Install, configure, and maintain remote diagnostic equipment
- Provide technical support to clients via phone, chat, and video
- Document service reports and equipment performance metrics
- Collaborate with cross-functional teams on system upgrades
- Train clients on equipment operation and troubleshooting
- Monitor inventory and request equipment replacements as needed
- Adhere to company security protocols for remote access
Qualifications
- 2+ years of technical support or equipment maintenance experience
- Proficiency with remote diagnostic tools and software
- Strong problem-solving and communication skills
- Ability to work independently with minimal supervision
- High-speed internet connection and dedicated workspace
- Valid driver's license (for occasional equipment pickups)
- CompTIA A+ or equivalent certification preferred