Job Description
Join our dynamic team as a Remote Equipment Technician and enjoy the freedom of working from home with all essential equipment provided! We're seeking a skilled professional to support our clients across Philadelphia and Florida with immediate onboarding. This role combines technical expertise with remote flexibility, offering competitive compensation and career growth opportunities. Apply today and start your new role within 48 hours!
Responsibilities
- Install, configure, and maintain remote equipment systems for clients
- Provide real-time technical support via phone, chat, and video
- Diagnose and troubleshoot hardware/software issues remotely
- Document all service activities using our proprietary CRM system
- Collaborate with cross-functional teams to resolve complex technical challenges
- Conduct periodic equipment audits and preventive maintenance checks
- Train clients on proper equipment usage and safety protocols
Qualifications
- 3+ years of experience in equipment maintenance or technical support
- Proficiency with diagnostic tools and remote access software
- Strong problem-solving skills and attention to detail
- Ability to work independently with minimal supervision
- Valid driver's license (occasional on-site visits required)
- CompTIA A+ or similar certification preferred
- Experience working with VPN and secure network connections