Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator in Baton Rouge! MediSync Solutions is seeking a highly organized professional to manage patient appointments, optimize clinic workflows, and deliver exceptional service—all while enjoying the flexibility of remote work. This hybrid role combines office collaboration with remote productivity, offering an ideal work-life balance in Louisiana's capital city.
Why Join Us? We pride ourselves on a supportive culture, cutting-edge scheduling technology, and opportunities for professional growth. Enjoy competitive benefits including health insurance, retirement plans, and flexible scheduling options.
Responsibilities
- Coordinate patient appointments across multiple departments ensuring optimal scheduling efficiency
- Manage complex calendars using advanced scheduling software (e.g., Epic, Athenahealth)
- Communicate effectively with patients, providers, and staff regarding appointment changes
- Resolve scheduling conflicts and maintain accurate patient records
- Analyze scheduling data to identify efficiency improvements
- Collaborate with clinical teams to support patient flow and resource allocation
- Train staff on scheduling protocols and technology updates
Qualifications
- 3+ years of healthcare or administrative scheduling experience
- Proficiency with electronic health record (EHR) systems
- Exceptional communication and conflict resolution skills
- Strong attention to detail and time management abilities
- Experience with remote work tools (Slack, Zoom, Microsoft Teams)
- Associate's degree in healthcare administration or related field preferred
- PHR/SPHR certification a plus