Job Description
Join TechCorp Solutions as a Remote Full-Time IT Support Specialist!
We're a dynamic Georgia-based tech company revolutionizing remote work. This is your opportunity to join our innovative team with full-time remote positions offering company-provided equipment. We're hiring immediately for motivated professionals ready to deliver exceptional technical support.
Why Work With Us?
- 100% remote work flexibility
- Full-time benefits package included
- State-of-the-art equipment provided
- Career growth opportunities in expanding tech sector
Responsibilities
- Deliver remote technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Manage IT security protocols and updates
- Document incidents and solutions in ticketing systems
- Train users on new technologies and best practices
- Collaborate with cross-functional teams
Qualifications
- Associate's degree in IT or equivalent experience
- 3+ years in technical support roles
- Expertise in Windows/macOS/Linux environments
- Strong network troubleshooting skills
- CompTIA A+/Network+ certifications preferred
- Excellent communication and problem-solving abilities
- Ability to work independently in remote setting