Job Description
Join CyberSecure Solutions as a Remote Weekend IT Support Specialist and enjoy the flexibility of working remotely while supporting critical infrastructure over weekends. This role offers a competitive salary, comprehensive benefits, and the unique opportunity to maintain work-life balance with weekdays off. You'll be part of a dynamic team ensuring seamless IT operations for enterprise clients across the Mountain Time Zone.
What We Offer:
- 100% remote work with cutting-edge technology
- Weekend shift (Sat/Sun 6 AM - 6 PM MT) with weekday freedom
- Health, dental, vision, and 401(k) matching
- Professional development stipend
- Collaborative virtual culture with quarterly team meetups
Responsibilities
- Provide Tier 2-3 technical support for enterprise hardware/software systems
- Monitor and resolve network security incidents during weekend coverage
- Execute scheduled maintenance and system updates during off-peak hours
- Document technical procedures and create knowledge base articles
- Collaborate with on-call engineers to resolve critical outages
- Conduct remote server administration and cloud infrastructure management
- Perform quarterly system audits and vulnerability assessments
Qualifications
- 3+ years of enterprise IT support experience
- CompTIA Security+ or equivalent certification required
- Proficiency with Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong diagnostic skills for network, hardware, and software issues
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Availability to work weekends (Sat/Sun 6 AM - 6 PM MT)
- Experience with ticketing systems (ServiceNow/Jira) preferred