Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator in Raleigh, NC! We're seeking a detail-oriented professional to manage complex appointment scheduling, optimize provider workflows, and deliver exceptional patient experiences. Enjoy the flexibility of remote work while making a tangible impact on healthcare accessibility in our community.
Why Join Us?
• Competitive salary + comprehensive benefits
• 100% remote work option after onboarding
• Career growth in a rapidly expanding healthcare tech firm
• Cutting-edge scheduling software & training provided
Responsibilities
- Coordinate multi-specialty provider schedules across 15+ clinics
- Optimize appointment utilization while maintaining patient satisfaction metrics
- Manage complex scheduling conflicts using Epic EHR system
- Communicate schedule changes to providers and staff via HIPAA-compliant channels
- Analyze scheduling data to identify workflow improvement opportunities
- Train new staff on scheduling protocols and software
- Collaborate with billing department for accurate insurance verification
Qualifications
- 3+ years experience in healthcare scheduling coordination
- Proficiency in Epic EHR scheduling modules
- Exceptional communication and conflict resolution skills
- Ability to manage competing priorities in fast-paced environments
- Strong analytical skills with attention to detail
- Remote work experience preferred
- HIPAA compliance certification a plus